Privacy Policy

The purpose of this policy is to inform data subjects about the different processing activities carried out by this organization through the website that affect their personal data, in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, and Organic Law 3/2018, of December 5, on the Protection of Personal Data and the Guarantee of Digital Rights.

1. Identification and contact details of the data controller

OPTARE 5G S.L., domiciled at Calle C, Nave C-7 Parque Tecnológico y Logístico de Vigo (36315 Vigo) Pontevedra, with NIF B27877919, contact phone number +34 986410091, and email address rgpd@optaresolutions.com.

Please be informed that the organization acts as a joint controller for the purposes of the GDPR, together with OPTARE SOLUTIONS, S.A., with NIF A36898104 and contact email address rgpd@optaresolutions.com.

DATA PROTECTION OFFICER (DPO)

SEGURIDAD Y PRIVACIDAD DE DATOS, SL, with contact phone number +34 963 122 868 and email address infodpo@forlopd.es.

2. Purposes of the processing of your personal data

USERS/BROWSERS OF THE DATA CONTROLLER’S WEBSITE

We will process the personal data provided to:

  • – Address requests, complaints, and incidents submitted through our contact channels integrated into the website.
  • – Understand the browser’s behavior within the website in order to detect potential cyberattacks against our website.
  • – Comply with the legal obligations that are directly applicable to us and regulate our activity.
  • – Protect and exercise our rights or respond to claims of any kind.
  • – Where applicable, send commercial communications related to the goods or services that make up our activity and/or news or newsletters related to our sector. Your refusal to provide authorization will result in the entity’s inability to send you information.
  • – Where applicable, manage your participation in contests and promotions carried out by the entity. Your refusal to provide authorization will result in the inability to participate.
  • – Where applicable, send satisfaction and/or quality surveys. Your refusal to provide authorization will result in the inability to evaluate the service provided.

3. Lawful basis for processing

USERS/BROWSERS OF THE DATA CONTROLLER’S WEBSITE

  • – On the consent you have given us to process your data for the stated purposes. The refusal to provide your personal data will lead to the impossibility of processing your data for the aforementioned purposes.
  • – To comply with the legal obligations that apply to us. In this case, the data subject may not object to the processing of their personal data.
  • – On our legitimate interest to protect our image, business, and track record by preventing attacks on our website. In this case, the data subject may not object to the processing of personal data, although they may, where appropriate, exercise the rights recognized in the “Rights” section of this policy.

4. Data retention periods or criteria

The personal data provided will be retained for the time necessary to fulfill the purposes for which they were initially collected.

Once the data are no longer necessary for the relevant processing, they will be kept duly blocked in order to, where appropriate, make them available to the competent Public Administrations and Bodies, Judges and Courts, or the Public Prosecutor’s Office, during the limitation period for actions that may arise from the relationship maintained with the client and/or the legally established retention periods.

5. Automated decision-making and profiling

The website does not make automated decisions nor does it engage in profiling.

6. Recipients

During the processing period of your personal data, the organization may disclose your data to the following recipients:

  • – Judges and Courts.
  • – State Security Forces and Corps.
  • – Other competent authorities or public bodies, when the data controller has a legal obligation to provide the personal data.

7. International data transfers

The organization does not perform any International Data Transfers. In the event that it later becomes necessary to carry out international data transfers, the level of protection of the destination country will be verified, and the safeguards required by the regulations will be adopted.

8. Social networks

In order to involve you in our activity and keep you informed of our news, we inform you that both Augura Tech (a brand of OPTARE 5G S.L.) and OPTARE SOLUTIONS S.A. have created profiles on Social Networks.

All users have the opportunity to join our social networks or groups. However, you should bear in mind that, unless we request your data directly (for example, through marketing campaigns, contests, promotions, or any other valid means), your data will belong to the corresponding Social Network. Therefore, we recommend that you carefully read their terms of use and privacy policies, as well as ensure that you configure your preferences regarding data processing.

Below, we detail the link to the privacy policy of the different Social Networks where we have a presence, so that you can access the privacy policies at any time and configure your profile to guarantee your privacy:

9. Rights

Data subjects may request more information about the processing of their personal data, as well as exercise at any time, and free of charge, the rights of access, rectification, and erasure. They may also request the restriction of the processing of their personal data, object to it, request data portability (whenever technically feasible), or withdraw the consent granted, and, where applicable, not be subject to a decision based solely on automated processing, including profiling.

To do so, you may use the forms provided by the organization, or send a written request to the postal or email address referenced in the heading. For the appropriate purposes, we inform you that you may be required to provide your ID card (DNI) or any other analogous document in order to prove your identity, provided that this cannot be done by other less intrusive means.

If you feel that your rights regarding the protection of your personal data have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you may file a complaint with the competent Data Protection Supervisory Authority (Spanish Data Protection Agency), through its website www.aepd.es.

10. Truthfulness of the data

The data subject guarantees that the data provided are true, accurate, complete, and up-to-date; committing to report any change regarding the data provided, through the channels established for this purpose and indicated in section one of this policy. They shall be responsible for any damage or loss, whether direct or indirect, that may be caused as a result of the breach of this obligation.

In the event that the user provides data of third parties, they declare that they have the consent of the data subjects and commit to conveying the information contained in this clause to them, exempting the organization from any liability derived from non-compliance with this obligation.

11. Modifications and updates

This privacy policy may be modified/updated depending on established legal requirements or in order to adapt said policy to the instructions issued by the Spanish Data Protection Agency, or as a result of changes to our website. For this reason, we advise users to periodically visit our Privacy Policy.

If you have any doubts about this policy, you can contact OPTARE 5G S.L. through the forms provided by the organization, or by sending a written request to the postal or email address referenced in the heading.

Last revised: September 09, 2026